Terms and Conditions
All by Hemp
Gondel 28
3904 ZX Veenendaal
The Netherlands
T: + 31 (0) 318 513 310
M: + 31 (0) 622 016 877
E: info@allbyhemp.com
Company name: All by Hemp
Legal form: V.O.F.
Chamber of Commerce no: 30261234
VAT ID: NL.821.925.246.B01
Branch number: 000012715182
Terms and Conditions AllByHemp.com
Table of Contents:
Article 1 – General Conditions
Article 2 – Products and Services
Article 3 – Pricing and Information
Article 4 – Website Conditions
Article 5 – Registration
Article 6 – Billing and Accounts
Article 7 – Personal Information
Article 8 – Complaints
Article 9 – Return policy
Article 10 – Conclusion of Agreement
Article 11 – Inaccuracies and Omissions
Article 12 – Changes to Terms of Service
Article 13 – Safeguard clauses
Article 14 – Additional provisions and/or deviations
Article 1 – General Conditions
These general conditions apply to every offer of All by Hemp and all agreements established between All by Hemp and the consumer. The conditions are accessible for everyone and published on the website of allbyhemp.com. By placing an order you agree to the terms of delivery and payment. We reserve the right to modify the delivery terms and/or terms of payment. The general terms and conditions contain important information for the buyer and cover all the products purchased and used through our website. To use Allbyhemp.com, or other services from us, you accept the terms and conditions, including additions that can be added in the future. Allbyhemp.com provides the website and services based on your acceptance of the terms and conditions. If you do not accept these terms and conditions, you do not have permission to use the website or services. All by Hemp reserves the right to modify the privacy statement. Therefore, you should check the privacy statement regularly.
Article 2 – Products and Services
All by Hemp products are all natural products and subject to natural variations. We can not be held responsible for deviations in color, smell or taste of the products. We have the right to modify or delete the products at any time without any obligation to the customer or a third party.
We have the right to terminate offers and services concerning our products. All by Hemp has the right to, at its sole discretion, refrain from sales to each individual person, third party, jurisdiction, region, or country. But we are under no obligation to do so.
Article 3 – Pricing and Information
All prices on the website are subject to printing errors and/or misprints. For the consequences of printing errors and/or misprints no liability is accepted.
All prices on the website are in euros and including VAT. Additional charges will be listed separately.
All prices, information and texts on the website are composed with the utmost care. However, we cannot guarantee that all information is current, accurate and complete.
We reserve the right to change prices without prior notice and to adjust any information or content on our website and in derived texts.
You are agreeing that it is your responsibility to track changes.
The information we give you, should not be construed as advice or medical knowledge, it is only intended for general purposes. Every decision you make on the basis of the information on this website is entirely at your own risk.
Article 4 – Website Conditions
The described terms and conditions apply to all our products, services, offers and agreements entered into with or on behalf of Massage practice Surrender, trading under the name All by Hemp, unless otherwise agreed.
By using the website and to accept the terms and conditions, you represent that you are of legal age, in the country where you live.
The content of the website allbyhemp.com and all subdomains are owned by All by Hemp and may not be republished, altered, distributed or used without our written permission.
The products that appear on the website are legal in Europe, except Switzerland. When in doubt you can always contact your local authority.
Article 5 – Registration
To place an order at allbyhemp.com, an account must be created.
For registration, the customer will be prompted for a user name and password. It is the customer’s responsibility to ensure that the login credentials are safe. The login credentials are personal. It is the responsibility of the customer to protect his log-in data.
All by Hemp is not responsible for the misuse of the log-in data. We assume that the person who uses our website, is also the customer.
If the customer suspects that the login credentials are stolen, the data must be adapted as soon as possible.
Please note! We will never ask for your password.
Article 6 – Billing and Accounts
All by Hemp has the right to choose and change the methods of payment at any time.
Once payment has been received, the products will be sent.
As a customer, you must ensure that all payment information is correct and up to date. All by Hemp is not responsible for delays or additional costs caused by incomplete information.
If the customer order is canceled or postponed, All by Hemp will do all possible efforts, to explain the situation to the customer as soon as possible.
We have the right to refuse an order or service.
Article 7 – Personal Information
The personal information is kept safe and protected as described in our privacy statement. For more information, please see our privacy statement.
Article 8 – Complaints
Complaints can be reported by e-mail, phone or by post to All by Hemp. We aim to provide the customer a solution within three days. If a solution is not available within three days, we will contact the customer and explain the follow up steps.
Article 9 – Return policy
For all purchases are subject to a trial period of 14 days. This means that the customer has the right to return the items within 14 days without any obligation in the original packaging.
You can then invoke the right of withdrawal. The returned items may not be used or damaged. The costs for the return shipment shall be borne by the buyer.
Only if the products are well received and inspected, the costs will be reimbursed.
Upon receipt of the shipment and acceptance over the condition of the products, the money of the buyer will be returned within 14 days. Please note! Import costs cannot be recovered.
If a wrong or damaged product is received, please contact us. This can be by telephone, e-mail or by post, within fourteen days of receipt.
Also the client has to follow all the conditions for return.
Article 10 – Conclusion of Agreement
We recommend the customer to inspect the products after receipt and in the event of any defects, to contact us immediately.
This can be done by phone, email or by post. If a product is delivered and accepted at the specified address, the risk at that moment lies with the customer. There cannot be guaranteed that our services are continuous or error-free. In that case All by Hemp will contact the customer, for ensuring a solution.
The agreement shall enter into force, at the time of acceptance by the customer of the product provided by All by Hemp. The conditions drawn up by All by Hemp are then in effect.
Article 11 – Inaccuracies and Omissions
We strive, that all the information on our website and in derived texts are correct. It can happen that typos or omissions occur. If this is the case, we have the right to correct it where necessary. We also have the right to modify or cancel the orders placed that are affected as a result of this.
Article 12 – Changes to Terms of Service
We reserve the right to change the terms and conditions with the customer at any time, without having to inform the customer about this. The latest terms and conditions can be viewed on this website.
Article 13 – Safeguard clauses
All by Hemp or affiliates are not responsible for any claim, loss, injury or any damage as a result of using the services and products of All by Hemp.
The customer agrees that the use of the products or services of All by Hemp are entirely at their own risk. All products are provided without any binding guarantees. All by Hemp can not be held responsible, if it turns out that the product is not containing the expected substances or percentages as content.
Article 14 – Additional provisions and/or deviations
Interpretations of the terms and conditions that can be understood in two or multiple ways, can not be used against the author of these conditions.
If these terms and conditions contain invalid provisions, that will not affect the validity of the entire terms and conditions.
The parties will then have to adopt a new provision that will serve as replacement as far as the law allows, will match with the original intentions as much as possible.
The agreement is subject to the influence of the Dutch law.
If the law requires something else, all conflicts will be assessed by a competent Dutch judge in the region where All by Hemp is located.